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CRO - Hindi Voice Process

0 - 5 Years

Chennai

INR 2,00,000 PA.

Posted: 50 days ago

Job Description


JOB LOCATION : CHENNAI, TAMILNADU

Calling time : 9.00 AM to 6.00 PM, if call is not answered after 6 .00 PM , just ping me

Designation: Customer Relationship Officer

Salary : 17.4take home + Incentives + Allowances

Excellent Communication and interpersonal Skills

Ability to converse in multi-language (Hindi/English)mandatory

Ability to convince customers

Assist customers in all their queries

Roles & Responsibilities:

Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility

Suggesting the customer alternative products based on need, lifestyle & spending power

Explaining the customers about the benefits and offers related to the products

Verify customer details and guide them through application gateway

Maintain amicable conversation throughout the call and build customer delight

Mandatory Skills: Excellent Verbal communication in English & Hindi

Education: Any Graduation

About Bankbazaar:

BankBazaar.com is Indias first neutral online marketplace for instant customized rate quotes on Loans, Credit Cards and other Personal Finance products. Were working hard to change the way financial products are approached in India. BankBazaar.com has been consistently re-defining the online loan experience over the last 10+ years.

Supported by global investors such as Amazon, Sequoia Capital, Walden International, Fidelity Growth Partners and Mousse Partners, BankBazaar.com goal has always been to create a simpler, smoother, end-to-end experience in a users financial journey. The company was recognized as India's best Financial Website in 2016 by the Internet & Mobile Association of India (IAMAI) for its efforts in this direction.

With its focus on harnessing mobile technology to deliver paperless transactions, BankBazaar.com aims to be the leading marketplace for financial products. The company offers largest number of financial products in the market, with its highly secure, user friendly and intuitive platform, BankBazaar.com supports more than 85 partner BFSI organizations. Bankbazaar.com is expanding its roots globally and apart from India, BankBazaar.com also has offices in Singapore and has commenced operations there this year.

Required Candidate profile

Higher Secondary Pass with Good English and Hindi Communication or any Graduates

Perks and Benefits

GOOD Incentive Package

Salary: INR 2,00,000 PA.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Telecalling/Telemarketing Executive
Employment Type: Full Time, Permanent

Company Profile

Bankbazaar.com
About BankBazaar.com:
* BankBazaar is India's leading online financial products marketplace where one can shop for Credit Cards, Loans, Insurance, and Investment products.
* We have ~40 million unique visitors to the website every month. We are the biggest player in India in the digital financial origination space
* Our investors include Amazon.com, Sequoia, Fidelity, Experian, Walden, and Mousse Partners. We have raised more than $ 110 million in funding since inception through 4 rounds of funding
* We have presence in India and a fast expanding footprint in South East Asia
* Our global Alexa rank is 2,261 and India Alexa rank is 125
* Given our unique position in a nascent and large market like India, our business has been growing manifold year-on-year since inception
View Contact Details+
Contact Details

Recruiter Name:Sushmitha

Contact Company:Bankbazaar.com

Telephone:9080467308